What is eConsult?

eConsult is a secure web-based tool that allows physicians or nurse practitioners timely access to specialist advice for all patients and often eliminates the need for an in-person specialist visit.

eConsult image

The program, with the support of the Ministry of Health and Long-term Care, integrates two successful initiatives: BASE™ Managed Specialty model and the Ontario Telemedicine Network’s (OTN) Direct to Specialist model. The program includes 4 services: Champlain BASE™ regional service, Ontario eConsult service, Teledermatology and Teleophthalmology.

How is an eConsult different from an informal consultation?

In many organized care settings, when a Primary Care Provider (PCP) has a question about a patient, they are able to approach a colleague and ask for advice. These “hallway consultations” happen frequently and though the PCP often gets the advice needed, there is no formal documentation of the consultation. There is also no way for the specialist to get paid.

View Video of eConsult in Action

Benefits to Primary Care Providers

Benefits to Specialists

What Specialists are available to me through eConsult?

There are multiple options for engaging with Specialists through eConsult.

  1. Use the Direct-to-Specialist model when you have a specific Specialist that you know is supporting eConsult.
  2. Use the BASETM Managed Specialty Model, where you can access 70+ specialty groups, such as dermatology, psychiatry, and hematology.

For a list of specialty groups available within both the provincial BASE Managed Specialty Model, and those specific to the HNHB LHIN (updated quarterly), please click HERE. If you are looking for a list of Specialists (by name), please click HERE.

Want More Information?

Download Registration and Support Form

Contact the HITS eHealth Office at eConsult@HITSeHealth.ca or call 905-521-2100 x44990